Posts Tagged ‘folksonomies’

New social news site - NewsTrust.net

Tuesday, August 26th, 2008

I happened across NewsTrust.net, a new social news aggregation site.  I’m a big fan of other sites in the category like Reddit, despite their flaws, and NewsTrust includes a tagging system so I feel obligated to investigate it like any other folksonomy.

So I created an account to give it a try.  The big difference between this site and others is the emphasis on quality journalism.  NewsTrust asks for your real name, and in addition to giving weight to users who write good reviews and get votes from other users, it adds factors like experience as a journalist to the mix.  It makes specific disticntions between mainstream media sources and altenrative media sources.

It’s an interesting idea, and it’s good to see journalists working together with programmers and web developers to make use of some of the social software techniques that newspaper websites so often catch on the trailing edge.  The site’s features seem geared toward providing users with the best that professional journalism has to offer with a dash of brilliant amateur writing thrown in - even the page layout looks more like a newspaper site than a Digg or Del.icio.us clone.

But I’m not sure it will work, at least not without some tweaking.  I don’t know if they put a lot of weight into the “experience” of users, but it didn’t require any verification of my 5-9 years of journalism experience (for the record, that’s four years in college plus more than a year of stringing here and there).  Here’s the problem of trust again, though hopefully mitigated by fellow users’ reviews.

The other issue is interaction design.  The widgets and buttons all work just fine, but when you rate a story you’re asked to score on six dimensions: Recommendation, Trust, Information, Fairness, Sources, and Context.  Only the first is required, but give users options and they are bound to feel obligated to exercise them.  Give them too many tasks and they will tend to give up.  So the simple interaction model of Reddit, where users don’t even have to click through to rate a story, might be information-poor but participation-rich in comparison.

Still, I will play with the site more and I wish them luck, I think they have some promising ideas.  For example, in their blog they talk about gathering sources from other countries based on big world news events, specifically the Russian invasion of Georgia.  Reddit is only fleetingly so reflective and few sites use temporary peaks in interest to get long-term data on source credibility.

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Update to Altocumulus Wordpress Tagging Plugin - version 0.2

Wednesday, August 6th, 2008

Screenshot of my tag cloud Wordpress plugin in action

Everyone has tag clouds all over the web, but are they really useful?  Altocumulus is an attempt to use tag clouds as a real navigational system in Wordpress blogs.

Install the plugin and it will automatically put a cloud of related tags at the top of all your Category and Tag pages.  Hopefully this will serve two purposes:

  1. Users who end up on a general category page can click through to a more specific (or more relevant) tag page, and
  2. It should give users a general idea of the topic of the posts on that archive page, increasing the information scent.

Next version I’ll add an options screen where you can change the number of tags, placement, etc.

Please drop me a note if you run into any bugs or are using it on your blog.  Let me know if you have any ideas you’d like to see implemented, too - I am all about implementing and studying folksonomies.  The more folks who are interested, the more likely I am to add features.  Thanks.

Download the Plugin Here

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Scientific proof that Reddit should add a tagging system

Tuesday, June 3rd, 2008

First, a disclaimer: the title of this post is obviously exaggerated. Proof is an awfully big word to throw around, and although I employed pretty good experiment design practices and statistical checks, I can’t really prove that Reddit should do this or that. But I can show that what they are doing now is not working, at least when it comes to search.

So, I got an email the other day letting me know that my article, Tagging and Searching: Search Retrieval Effectiveness of Folkonsomies on the World Wide Web, is being published in the July 2008 issue of Information Processing and Management (here’s the official DOI link to the article). In the study I compared search performance between traditional search engines (like Google), subject directories (like Open Directory), and social bookmarking systems (like Reddit) and their folksonomies.

What’s a folksonomy? The word is a play on the term taxonomy - a taxonomy is a system of organizing and categorizing things, like the Dewey Decimal System. Taxonomies usually follow very strict rules and are controlled by experts. A folksonomy is a system of organization built by large numbers of regular users, who add things to the collection, evaluate them, and usually tag them with keywords.

IR-system-precision-1-20

In my study, the social bookmarking systems with tagging systems did surprisingly well - Del.icio.us was more precise than Open Directory, and at a cut off of 20 results it’s precision was fairly close to that of the search engines.

Reddit, however, did not fare so well. It consistently had the lowest precision, meaning that searches returned very few relevant results. There could be many reasons for this, but the biggest difference between Reddit and the others is the lack of tags.

Now, it’s possible that the folks at Reddit have no interest in search, or information retrieval in general. I think Reddit is very effective at bringing out new and interesting links on a daily basis and encouraging commentary (just my opinion, no stats to back that up). But I think it’s a big missed opportunity not to add tagging and see where it leads.

(One last disclaimer: this post is my personal opinion as someone who enjoys using Reddit and does not reflect on my employer. This post refers to research done independently as a grad student.)

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Video Presentation on Tagging and Folksonomies

Wednesday, November 7th, 2007

Here’s the video of a presentation I gave at the Cleveland Web Standards Association last month (at the time of this posting the website is a little bare, check out the Meetup page for more details).

In this video I talk about the same topic as myTagging and Folksonomy article in the ASIST Bulletin. What are the different kinds of uses for social tagging and folksonomies and what are users’ motivations for tagging?

Jason Morrison - Tagging Systems & Folksonomies from Cleveland Web Standards on Vimeo.

I’m pretty happy to have been the next presenter after Eric Meyer. In this month’s meeting Brad Colbow talked about CSS positioning.What do you think? Feel free to leave a comment below.

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New WordPress plugin available - put tag clouds everywhere with Altocumulus

Tuesday, November 6th, 2007

If you’ve gone to any of my Category pages on this blog (my Academic papers, for example), you might have noticed I have a tag cloud with just the tags related to that category.  After I figured out how to do it I packaged it into a WordPress Plugin, called Altocumulus.

This goes along with my research interests into folksonomies and information retrieval.  I haven’t had the chance to study tag clouds empirically but my guess is that one giant tag cloud for an entire web site or blog might be more cool looking that useful for navigation.  I think that making use of tag relationships a bit more might show the strength of folksonomies for navigation.  So now, if you click to see my design pages, you can see the kinds of topics my designs cover.

For another example of this in action, take a look at Unsought Input, for example the Innovation page.

Go ahead and download version 0.1 now.   It requires WordPress 2.3 or higher.  This is my first WordPress plugin so I’m sure I’ll figure out ways to make it better over time.  If you have any bugs, pointers, or suggestions please leave them in the comments below.

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Tagging and Folksonomy artcle in the ASIST Bulletin

Sunday, November 4th, 2007

Walking to the overlook  The issue has been our for a little while now, but I thought I would note that I have an article about The use of tagging systems in this month’s issue of the ASIST Bulletin. Take a look at Why Are They Tagging, and Why Do We Want
Them To?

Almost everyone has a tagging system the web is facing serious weather with tag clouds on every site. I think it’s interesting to explore the uses of folksonomies and why users bother tagging things in the first place. Here’s an excerpt:

When thinking about adding tagging to a site, the first question should be: What do we want to get out of this? Does the site need something to improve search results or a new navigational facet to better connect related pages? Is the goal to classify lots of multimedia objects with minimal cost or to get users to interact with the site a little more?

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Tagging and Searching: Search Retrieval Effectiveness of Folkonsomies on the World Wide Web

Wednesday, October 31st, 2007

To complete my MS in Information Architecture and Knowledge Management at Kent State I did some research on folksonomies and how the can support information retrieval.  I compared social bookmarking systems with search engines and directories.  I’m hoping to see the results published in an academic journal.   In the mean time, you can see a pre-publication copy of my results:

Tagging and searching [pdf, 989K]

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Project report - Mealographer

Wednesday, May 10th, 2006

Abstract

Diet can have a great effect on health, but few people keep track of what they eat each day, let alone how much fat, protein, Calcium, or other nutrients. Although most food items have nutrition information printed on the packaging, few people can tell you whether or not the 10 grams of fat in their candy bar is acceptable, or whether it has put them over the edge.

In this project the author assumes that a big part of the reason people do not keep track of their diet is that there is no easy way to do so. The final product of this project is Mealographer, a simple interface that allows users to enter in the foods and meals they eat each day, set simple nutrition goals, and see reports of their progress. Mealographer was created by implementing a large number of improvements to the product of a previous investigation, WhatYouEat. A usability test was conducted to evaluate Mealographer and find specific usability problems.

Previous Work – The WhatYouEat Project

Mealographer inherits much of its functionality from a previous project, titled WhatYouEat, part of an individual investigation from fall, 2005. The original project had two goals: to create an application that allows users to track their dietary intake, and to make the application as easy to use as possible.

WhatYouEat allowed users to record their meals, set simple goals for different nutrients, and

track their diet through simple reports. Supporting functionality included a simple user sign up and login system, and systems allowing users to indicate favorite foods and “usuals” – foods eaten on a regular basis.

WhatYouEat was demonstrated informally to several groups and an informal usability test was run with four participants. Although this style of evaluation was not rigorous, users were asked to use the site and comment on any confusion or difficulties. Many users also commented on design and additional functionality. Usability issues included difficulty in:

Targeting

  • Even with a large screen size and large font, it was hard for one subject to click on fields before entering text.
  • Field labels were used to enlarge the clickable area. It may be possible to have the cursor will default to the first field.

Layout

  • Two users were a little confused about the two-column layout of input forms.
  • A thin line was added to help make the grid more clear.

Forms

  • Three users forgot to set the meal date at least once. The submit button was easy to miss. One user hit enter to submit the search form and didn’t expect the entire meal to be submitted. There were problems using the back button.
  • The submit button was made more visible
  • The forms were be broken up so that the submit button for a particular field only submits that field.
  • Required fields could be made more clear with a symbol and some JavaScript.

Labeling

  • Some labels were unclear or hard to read. In particular, dates presented in yyyy-mm-dd format and names of nutrients.
  • The labels should be changed to reflect user expectations.

Measurements

  • Many users had a hard time determining how much they had eaten, or understanding how much food each measurement amount actually represented. Few of them knew what an ounce or gram of a given food looked like, or how much of non-fluid items made up a cup.
  • Some graphic representation of food amounts should be available in the system, as well as a conversion application. See Future Plans for more information on the approach to this problem.

Missing items

  • Users more than once looked for food items that did not appear to be in the database at all. This included brand-name items or items from specific restaurants. This is a limitation for the USDA database.
  • There is no simple or quick solution to this problem. See Future Plans for more information on the approach to this problem.

Mealographer Features and Functionality

Mealogapher includes a number of improvements to the existing WhatYouEat functionality as well as some additional features. Major new and improved features include:

Information Design

WhatYouEat had simple, somewhat consistent design that did not convey much information about the content of each page. Mealographer was designed to

Action blocks – on each page where a series of actions are appropriate next steps, those actions are placed in a lighter-colored box with a descriptive title.

Simple icons – small icons are used throughout the site to quickly convey small bits of information. For example, purple arrows replace list bullets on action items in blocks. The Calendar employs icons to indicate whether or not a goal has been met.

Nutrition information – The nutrition information for foods and meal totals has been designed to match the familiar nutrition information boxes on foods.

Link highlighting – Many links, including the navigation bar and action items, have been given a highlight when the user’s mouse hovers over.

Language

Care was taken to make the verbiage used on the site straightforward, concise, consistent, and in line with the site’s brand. For example, when users are presented with options they are asked, “would you like to… Add another item to your usuals.” Users are addressed directly by the site, and not given static items like “Add usuals,” or “My usuals.”

Home Page

The homepage has been redesigned to be a central gateway, allowing easy access to site features, as well as an introduction to the site. The homepage has two different configurations: a “general public” version for site visitors and new users that have not yet logged in, and a “personal” version for logged-in users.

Public Homepage

The general public homepage was created with two goals in mind: first, to introduce new users to the site; and second, to intrigue and draw them in by giving them features to try out. The first goal makes sense since new users must know what the site does if they are to ever use it. The second goal was inspired by the fact that when presented with a choice, people generally chose to stay with the status quo (Stafford & Webb, 2005, p. 246). The status quo in effect when a user reaches a new, possibly complex web application for the first time is simple—do nothing. Mealographer presents an additional challenge, because most people do not actively track their diets. Using a diet-tracking site will be a big divergence from the status quo for many new users.

Mealographer user interface screenshot

Illustration 1: Public home page

The public homepage is intended to break visitors out of the status quo by giving them a simple, quick way to try the site out. The interface must be immediately apparent because users can make decisions about web designs in as little as 50 ms (Lindgaard, Fernandes, Dudek, and Brown, 2006). The way to make it apparent that a user can interact with a site is by presenting clear affordances, or visual impressions that imply likely use (Gibson, 1979, p.127). Cultural, learned conventions can be used to help users perceive affordances on a computer screen (Norman, 2004).

Visitors are presented with two elements to try. The first is the “What did you eat today?” quick meal entry form, which allows users to begin using the site’s functionality with as little investment of time and effort as possible. The second is a “Search for a food” form that acts as a simple search engine. In order to take advantage of cultural conventions, a multi-line text area was chosen to allow visitors to type in items they’ve eaten, and a single-line text input was used for the food search.

Personal Homepage

The personal homepage both acts as a central location for registered users to find and discover functionality and a top-level view of the actions they are most likely to want to do at the current time. Entering meals and watching diet changes are both activities with strong temporal dimensions. Accordingly, a daily “to do” calendar was chosen as the metaphor for the list of meals entered and yet to be entered, and a monthly calendar is used to display a high level view of progress. Both employ simple visual cues to give users an immediate impression. Completed activities are marked off the to do list with check marks, and smiling or frowning faces are displayed on the days of the monthly calendar to show if a goal has been met for each day.

Mealographer user interface screenshot

Illustration 2: Personal home page

The rest of the items on the personal homepage are organized into the action blocks “Connect to People,” “More Options,” “Goals and Reports,” and “Foods and Facts.”

Food Pages

Nutrition information about the food items in the database was used to generate a detailed page for each food. The pages include the nutrition information box, a food search form, and links to other similar foods in the database. They serve three purposes: first, users can search for and find information about a specific food. Second, the pages can be linked to from multiple locations in the site, wherever users might see a food name and want additional information. Third, the pages would be available to outside search engines, and might therefore act as landing pages for visitors and new users.

Mealographer user interface screenshot

Illustration 3: Example food page

Although the information is from the database, these pages are not dynamic. Instead, static HTML pages are generated from the database and then saved and uploaded to the web host. Nutrition information is unlikely to change, so this technique saves web server processing time and database access.

Food Search and Folksonomies

One of the most apparent usability problems of WhatYouEat was the food search. Food search is a standalone function and is an inherent part of meal entry, so it is critical that it be improved. Problems stem from three main areas:

Missing items – although the USDA database contains thousands of foods, it is missing many items users are looking for. Many brand-name items are not in the list, as well as ethnic foods and composite foods (there is no general entry for “sandwich” or “salad”). Possible fixes to this problem include searching for and entering new foods, allowing users to enter new foods, and allowing users to build recipes from multiple foods. None of these options were implemented in this time frame.

Naming and Labeling – the USDA database uses very precise names for many foods. These names are very useful for professionals, but do not match language used by typical users. For example, a user might search for “Coke,” when the database has “Carbonated beverage, cola, contains caffeine.” The solution to this problem implemented in Mealographer is a behind-the-scenes tagging system to build up a folksonomy for foods. Tagging systems can allow for both majority consensus on labels or search terms while maintaining minority opinions as well, and allow sites to harness information entered by users for personal use for wider benefit (Golder and Huberman 2006).

The tagging system implemented in Mealographer does not directly ask users for keywords for each food—that would be an extra step, and it is hard to see the immediate benefit a user would receive for their tagging work. Instead, as users perform searches, the system silently remembers the keywords used and the food ultimately chosen and builds tags automatically. A robust tag set requires many users, so it may be difficult to judge the value of the tagging system at this time.

Technical Limitations – by default, the search engine included in MySQL uses a fairly simple search engine which does not meet high expectations users have gained from using advanced engines like Google. In addition, the MySQL full text search ignores all works three characters or less. This can be useful in screening out words like “and” or “for,” but is less helpful when a user searches for “Big Mac.” As the folksonomy grows and tags are added, these limitations might become less important.

Healthy Food Search

In addition to searching for foods by keyword, an interface was created to allow users to search for foods by nutrient content. For example, a user can search for foods that are high in protein, or low in fat and high in fiber. Users may also filter by food group.

New User Invitations

A simple interfaces has been added to allow current users to send invitations to others via email.

Navigation

One finding from the presentations of WhatYouEat was the strong expectation among users to have a navigation bar near the top or left side of the screen. A navigation bar has been added with links to “Home,” “Foods,” “Meals,” “Favorites,” and “Reports.” Because the latter three items only work for registered users, those items are removed from the navigation bar for visitors.

Navigation is also facilitated by the user of appropriate action item links in an action box on most pages. For example, after a user enters a meal, they are given four options: “Make changes to this meal,” “Enter in a new meal,” “See your daily report,” and “Return home.” Users can use these to move from activity to activity in a logical progression.

Help and Validation

Originally Mealographer was going to include a help system such as a FAQ page. In order to more directly user test the interface, the help system was left out. A few new features do provide some user support, however:

Form hints and validation – On several forms, such as the new user form, required items are marked with “* required.” As the user completes each form field, the text turns from red to green.

Bug reports – Users are able to report bugs using the “Report a Problem” link in the footer of each page.

Tour – a page was added explaining the major functions of the site. The tour is shown as an action link after a new user signs up and is available on the footer.

Reports

WhatYouEat had a simple reporting system that allowed users to see bar charts for a particular nutrient for a particular time period. A user could see their total Calcium intake for each meal on a particular day, each day of a week, or each day of a month. A number of improvements have been made to the report system for Mealographer. Users are given a better system to see if they have met their goals, with bars falling short colored red and those meeting the goal in green. The monthly report has the calendar from the personal home page integrated into it. The reports now support a complete drill-down capability, with users able to go from month, to day, to nutrition details about a single meal.

Mealographer user interface screenshot

Illustration 4: Nutrition information report for a meal

The nutrition information report for meals is a new feature, reached via the other reports and displayed after a meal is entered. It includes a nutrition information box for the meal, a list of foods and amounts eaten, and a meal size graphic relating the size of the meal to an equivalent number of apples. The meal size graphic can help users judge their portion sizes.

Charts and Statistics

One benefit of building Mealographer as a web application is that the data for all users is available in the same database. This database allows the generation of interesting charts and statistics. For example, queries could be written find the most popular food in a particular state or city, the average calories consumed each day by users, or the weight of all meals entered all together.

Because of the limited number of users, only one such feature was implemented at this time – the popular foods list. The homepage includes this list, ranked by the number of times the food was used in a meal.

Social Features

Eating is a social activity, and dietary changes are often prompted and monitored by medical professionals. Two features were partially implemented (and are currently disabled) in Mealographer to address these facts. Users would be able to form social groups by inviting each other into their “circle,” and another feature would allow users to make their data available to their doctor, dietitian, or trainer.

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